Rand Swiss issues client advisory on impersonation activity.

15 January 2024.

Rand Swiss has identified recent instances of unauthorised individuals and entities falsely claiming to represent our organisation on Telegram. We wish to reassure our clients and the public that these communications are not affiliated with Rand Swiss and are part of fraudulent activities.

 

Authorised communication channels

 

For your protection, we urge clients to rely solely on our official channels:

 

Rand Swiss does not engage with clients via Telegram or other unlisted communication platforms. Messages received on such channels should be disregarded and reported immediately.

 

Our commitment to client security

 

We have reported these impersonation attempts to the appropriate authorities and are taking every measure to protect our clients. Security remains a cornerstone of our commitment to you, and we continue to monitor the situation closely.

 

Client action steps

  • Avoid responding to or sharing personal information on unofficial channels.
  • Report any suspicious communications to [email protected] or by calling our office at +27 11 781 4454.
  • Verify the source of communication by checking against our official contact information.
We appreciate your cooperation and ongoing trust in Rand Swiss as we work to maintain the security and integrity of our client relationships.

 

For further assistance

 

Please contact our customer service team at [email protected] or call us at +27 11 781 4454 for any additional support.